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Ecommerce Order Fulfillment

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With e-commerce in mind, the fulfillment process may also include maintaining online inventories (warehousing), set-up and maintenance of new accounts for online customers, or managing active e-commerce customer marketing lists.

There are two ways that businesses can handle the fulfillment process. In-house, by company personnel using company infrastructure, or by outsourcing the fulfillment process to a Fulfillment Service Provider. Many new businesses start out performing their own order fulfillment process while the business is small, as this can be cost-effective and a good choice early on when few orders are being handled. As the business grows however, the amount of time that the fulfillment process takes for the company and its employees may become too great, and less cost effective. Generally speaking, if your business has reached a point where you could make more money focusing on other aspects of the business, like product research and development, or sales and marketing, it may be time to think about outsourcing fulfillment.

Order Fulfillment

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 Order fulfillment is the complete process from point of sales inquiry to delivery of a product to the customer. Sometimes Order Fulfillment is used to simply describe the act of distribution (logistics) or the shipping function, but in the broader sense it refers to the way firms respond to customer orders, and the process they take to move products from those orders, to the customer.In simpler terms, Order Fulfillment is everything that a seller does from the moment an order for a product is received, to the customer having their purchase in their hands. Order Fulfillment also includes the processes involved in receiving products to sell, storing those products, and providing inventory control of those products.

the term order fulfillment refers to everything a company does between receiving an order from a customer (the point of sale) and placing the product in the customer’s hands. Order fulfillment processes vary widely.  Though every industry operates their order fulfillment operations differently, one thing remains constant: the quicker an order can be delivered, the happier a customer is going to be (assuming quality of the products upon arrival is not an issue). More and more companies are starting to outsource their order fulfillment duties with the goal of expediting deliveries. Commonly, they partner with third party logistics firms. These firms keep a fully stocked inventory of the company’s products and fulfill all orders in a timely manner. The manufacturing company does not have to complete any additional tasks to ensure that the product is delivered properly to the end user.


Kitting and Assembly

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Kitting & Assembly Service

If it must be packaged or assembled by human hands, offers high capacity and quality service at a price that gives our clients the competitive Advantage!

Product packaging, display assembly, premium/promotional item assembly and the assembly of marketing materials are all core service offerings at At Fulfillment, we take great care of our People, and in turn they take great care of our clients. Unlike many companies that provide Pack-out and Assembly services, the assembly team has been together for many years providing packaging and kitting and assembly for a tremendous number of unique programs.

Although a fine supply of temporary labor is available at all times (and we will utilize this service when needed), turns to its dedicated crew for most programs that come our way. In addition to our hard working and skillful labor force, AMS employs industrial engineers with expertise in production efficiency, and they work with Sr. Operations management to implement highly effective assembly lines.

If you’re looking for a competitive pricing for Complex Kitting and Assembly Services without sacrificing quality, let our hard working production team take on the task.

Marketing & Consulting

Anchor 4 is also an Amazon vendor and a Global ODM vendor. has the best Amazon connector on the market and it works seamlessly with your on Amazon sales.  You can fulfill Amazon sales as well as any B2B, B2C, and international sales — all while building your brand.


We also have a dedicate product marketing team who can promote your product in Social media networks using most creative SEO strategies, promote brand awareness, and advertise in major search engines such as Google, Yahoo, bing, etc.


Why use for your Amazon sales

You have a product, you want to build a brand, but you are not sure where Amazon fits.

There is a difference between being a brand owner and being the retailer of other brands. As a brand owner, you want to have control of your brand, maintain a solid relationship with your customers, and have access to the features and flexibility you need to grow.

Amazon is the juggernaut of online retail and its goal is to provide selection and low prices to customers. This does not leave much room for brands selling on Amazon to expand sales and build their own customer relationships.

Selling on Amazon while building your brand isn’t easy, but it is possible. The trick is to understand that Amazon is a channel and to treat it as such. Leveraging Amazon as a sales channel while maintaining your off-Amazon customer data and delivery experience is the Amazon strategy of today’s leading brands. The way to do this is to use a service which gives you control of your brand, your customer relationship, and the features and flexibility you need to grow.

A multi-channel strategy

Successful modern brands sell across markets and across channels. Taking a multi-channel approach to sales is important because it helps you maximize your sales reach. All channel types — marketplaces, social selling, flash sales sites, or your own e-commerce store — have pros and cons. The biggest advantage of selling on Amazon is that it can bring you a large amount of traffic, but at the cost of building your own brand and relationships with your customers.

Successful brands treat Amazon like a sales channel, not a service provider. By keeping your customer data you stay in control of your brand; your customer delivery experience benefits your brand and not the Amazon brand.

3 ways to leverage and Amazon:

  1. For on-Amazon sales, leverage FBA only if other retailers or Amazon are selling the same product. If not, control your brand delivery experience with

  2. For off-Amazon sales, control your brand delivery experience by partnering with for your fulfillment.

  3. For resupplying your Amazon inventory, can customize inventory with new UPCs and packaging for sale on Amazon.


Inventory control & Storage

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Stock control, otherwise known as inventory control, is used to show how much stock you have at any one time, and how you keep track of it.  It applies to every item you use to produce a product or service, from raw materials to finished goods. It covers stock at every stage of the production process, from purchase and delivery to using and re-ordering the stock.

Efficient stock control allows you to have the right amount of stock in the right place at the right time. It ensures that capital is not tied up unnecessarily, and protects production if problems arise with the supply chain.


Return Processing

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With a core focus on turnkey retail and eCommerce fulfillment services, processes and refurbishes large volumes of product returns with speed and accuracy!

Returns are an unfortunate but constant reality for many of our clients. At, we help to streamline this negative work through our dedicated Returns Management teams. We employ a great crew, automated systems and client specific processes that help to minimize the costs associated with returns handling, and quickly get inventory back onto the shelf as shippable finished goods (for those items that can be refurbished). Both Efficiency and effectiveness are trademarks of Returns Processing Management Services! Fulfillment also understands the need to process returns in a timely fashion, whether these be Consumer Returns where customers expect immediate credit on their orders (and undoubtedly will place a Customer Service call if the process take too long), and Retail Returns where clients look to clean up the books before month end.

Consumer Returns: utilizes sophisticated operating software to efficiently manage returns for credit and returns for exchange on behalf of our direct-to-consumer clientele. Our systems are able to be fully integrated with the client’s chosen shopping cart software or customer service module so returns data is immediately available. This in turn reduces the volume and cost associated with customer communications. During the Client Transition Process (CTP), and as an ongoing effort, works closely with each client to properly define and determine the returns process flow and defective return criteria, ensuring that all saleable products are moved from the returns warehouse to finished goods.

Retail Returns: processes large volume retail product returns from the big box retailers to the “mom and pop” shops. The majority of retail returns are received, processed and confirmed back to the client (with an accurate account of all that was returned), generally within 1-3 days from the time they reach our facility. At pickpackships, we are able to utilize barcode scanners or count by hand if necessary to itemize exactly what has been returned by the customer, and then we send the required returns data to our client in a format that meets their specific accounting needs.

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